Medical Operations - Primary Care
Join Asterix in Medical Operations. Own customer relationships end-to-end from the moment they sign and help build out our customer function.
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🎯 Quick Summary
Role: Full-time, based in London (in-person)
Compensation: £50k-60k salary with generous equity
Benefits: Private health + dental (Bupa), post-7pm dinner budget
About Asterix
We’re solving the biggest problem in healthcare: The shortage of highly-qualified doctors.
Millions of patients wait weeks for appointments. Millions more are stuck on hospital waitlists. Preventable conditions are missed and go unnoticed. You know this is a societal problem.
Asterix is building the only scalable solution: a new model of care where highly-qualified doctors are augmented by best-in-class technology to make safer, more consistent clinical decisions.
Our DoctorOS platform is becoming the backbone of modern healthcare delivery. We combine rigorous clinical leadership, real-world healthcare workflows, and AI tooling that makes doctors 10x more productive.
We’re backed by Entrepreneur First, have recently closed an oversubscribed funding round, and are live with some of the largest healthcare providers in the UK generating revenue and scaling fast.
Your mission at Asterix
You'll own the relationship with our GP practice partners — from the moment they sign, through onboarding, and as the partnership grows. You're building the function from scratch and setting the standard for how Asterix works with practices at scale.
In the first few months, you'll:
Lead onboarding for new GP practices end-to-end — running sign-off meetings, getting clinical workflows set up correctly, and making sure practices feel confident from day one
Become the trusted point of contact for clinical queries and concerns — resolving issues directly rather than passing them around
Shadow our clinical operations and medical teams to get deep on our clinical model — so you can speak credibly with practice managers and clinicians alike
As you find your feet, you'll:
Build a systematic feedback loop with GP partners — capturing what's working, what isn't, and making sure it shapes how we operate
Iterate our SOPs and audit processes based on real practice feedback, not assumptions
Spot patterns across partnerships and flag them early — to the clinical team, to product, and to leadership
Who you'll work with
You'll report to Max (Co-founder & COO) and work closely with Julian (Co-founder & CEO) and our Clinical Operations team, led by Dr Mike Bewick (former NHS England Deputy Medical Director). You'll develop deep expertise in clinical operations, governance and NHS primary care as you build out this function.
Why join us
You will have outsized impact on the trajectory of the company. This is a role where you have the trust, ownership and scope to solve complex, customer-facing problems your way. You’ll learn more + faster here vs anywhere else. What it boils down to:
Purpose & Pace: This is a once-in-a-generation shot to solve the biggest problem in healthcare. We are the only company in the country approved to do this. We’re going to take it by moving fast, working with intensity and executing without compromise. We don’t want to look back and think we could’ve pushed harder.
Top-of-Market Reward: Base Salary meaningful equity with the chance to do career-defining work.
No Friction: We cover whatever tools or resources you need to move fast.
A Tight-Knit Team: We work hard because we care, but we also laugh a lot, eat together, and back each other completely. Everyone here is here because they want to build something meaningful, with people they genuinely like.
As we grow, we see this role naturally evolving into a Customer Operations Lead — owning the customer function as we grow the business from 250,000 to 10,000,000+ patients.
Who you are
Requirements:
Clinically trained: recently qualified or early career clinician.
A passion for technology, innovation and delivering change in healthcare.
Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams.
Strong organisational skills and a process-driven mindset.
Excited to travel to customer sites and represent our brand externally.
Strong working knowledge of clinical systems (EMIS, SystmOne).
Nice to haves:
Experience in clinical governance and quality improvement
Familiarity with latest technology and AI
Experience developing and improving SOPs
Experience with UK regulatory standards such as clinical safety, CQC and digital health
You’ll be a great fit for this role if:
❤️🔥 You care
You care about yourself and those around you, about your work, the user and the mission. You should get up in the morning and be excited about the day ahead.
🥇 You want to work hard
We have ambitious plans and are looking for people with the pace and endurance to get us there. This is a once-in-a-lifetime opportunity to make a dent in something that impacts everyone, and we are not watching from the sidelines. It’s not a 9-5 job.
📈 You’re high agency
We want to work with people that take ownership over complex problems and come up with creative solutions to solve them.
🤠 You’re a team player
We’ll be spending a lot of time together and want to have fun doing so! We host regular team socials and invest in the team.
🤖 You’re hacky
You have bent reality to achieve something. We want to hear about your latest side project and how you have broken the status quo.
We care about you, not your credentials. We believe what you’ve worked on and achieved is more important and are look forward to hearing from you!
Our culture: The Asterix way
Humble — We assume we're wrong until the data or a clinician proves otherwise. Curiosity over ego, always.
High-intensity, founder mentality — You don't wait for permission. You push problems to resolution. You act like an owner of the mission, the systems, and the culture. Solving one of society's biggest problems won't happen in a 9-to-5. We work hard, with purpose.
Joyful energy — We take the work seriously — not ourselves. We celebrate progress, support each other, and keep the energy high.
In-person by design — We work shoulder-to-shoulder in London. It makes us faster, tighter, and better.
We're an early-stage company with massive ambition. We need real commitment and dedication. The pace here is fast, with ambitious delivery targets. You will thrive if this excites you, but if you are at the stage of your career where you want a traditional 9-to-5 this role is not for you.
Salary and benefits
Compensation: £50k-60k salary with generous equity
28 days holiday per year + bank holiday
Central London office (Shoreditch), in-person 5 days a week
Private health and dental insurance by Bupa
Expensed dinner after 7pm and £250 headphone budget
Your choice of Macbook Pro and accessories
Team events + offsites
Application process
If this sounds like you, click apply.
Our interview process is straightforward: 20min interview with Max (Co-founder & COO), 30min Clinical interview with a member of the Clinical Operations team, 30min Culture & Motivation interview with Julian (Co-founder & CEO), Take-home task and in-person review). We've done this in less than 1 week in the past.
- Department
- Clinical Ops
- Locations
- London
About Asterix Health
We're solving the biggest problem in healthcare: the shortage of qualified doctors.
Our modern workforce solution combines highly-qualified doctors with cutting-edge tech to deliver better care for patients.
Since launching in early 2025 we've scaled with leading NHS care providers nationally, and our approach was featured in the latest NHS 10 Year Plan for the Future.
We're backed by some of the UK's leading investors (Entrepreneur First and more shared soon) and growing quickly.
Learn more: www.asterix.health/about-us